© 2019 Proudly created with Wix.com

 Book Chapters 

Ren, J., Ozturk, P., and Luo, S. (2018) Examining Customer Responses to Fake Online Reviews: The Role of Suspicion and Product Knowledge, In Fan, M., Heikkilä, J., Li, H., Shaw, M.J., & Zhang, H. (Eds.). Internetworked World, Springer Nature, Scientific Publishing Services (P) Ltd, 177-184.

Tan, C. S., Cheng, M., Ren, J., and Wong, S. F. (2018). BI Maturity Framework. In S. Miah & W. Yeoh (Eds.), Applying Business Intelligence Initiatives in Healthcare and Organizational Settings. Hershey, PA: IGI Global, 44-63.